Welcome to
MyPace Online Customer Portal Coming Soon!
Our commitment to you goes beyond protection. It’s about standing by you and the people who matter most.
We are currently developing our online customer portal, where you will soon be able to access your policy details anytime, 24/7.
Until then and beyond, your coverage remains fully in place, and our team is always here to assist you. Please do not hesitate to contact us if you need any support.
Please bookmark this page and stay tuned for updates!
MyPace Life Limited is a life insurance company authorized by Hong Kong Insurance Authority to conduct life business transfers pursuant to Section 24 of the Insurance Ordinance (Cap. 41). MyPace Life Limited is specialized in receiving life business transfers from other life insurers, providing tailored solutions for in-force policyholders and customers.
Your policy may have been transferred to us in one of the life business transfers:
We want you to know that:
Selected Hong Kong insurers outsource certain policy services to MyPace Life Limited pursuant to Hong Kong Insurance Authority’s Guideline on Outsourcing (GL14). This allows MyPace Life Limited to provide policy administration and customer service support, including customer enquiry handling, transaction processing, claims handling, and ongoing operational support.
Your policies may be managed by us on behalf of your insurer:
We would like to let you know that:
PACE, our trusted technology partner and shareholder, provides a secure, integrated platform that unifies policy data, processing, reporting, and financial management into one efficient system, ultimately ensuring your experience with MyPace Life Limited is seamless, transparent, and reliable.
We believe managing life insurance should not be complicated. We use state-of-the-art technologies to connect and manage your existing policies in one single place, making it easier to understand your coverage, access your information, and make changes quickly.
Our technology works behind the scenes on countless administrative processes, delivering better value and customer service to you. By streamlining complex administrative tasks, we create a smoother experience with faster claims, clearer policy insights, and greater peace of mind.
Unit B, 9/F, West Gate Tower, 7 Wing Hong Street, Cheung Sha Wan, Kowloon, Hong Kong
Getting here by MTR: Lai Chi Kok Station (Tsuen Wan Line), Exit C
