News

01/03/2026 | 1 minute read

MyPace Life Limited Completes Section 24 Portfolio Transfer from The Canada Life Assurance Company and Canada Life Limited

Important Notice: Hong Kong Portfolio Transfer

MyPace Life Limited (“MyPace Life” or “the Company”) has successfully completed the transfer of the Hong Kong long-term insurance businesses of The Canada Life Assurance Company (“CLA”) and Canada Life Limited (“CLL”), with effect from 1 March 2026.

The portfolio transfer was conducted pursuant to Section 24 of the Insurance Ordinance (Cap. 41) and was sanctioned by the Court of First Instance of the High Court of Hong Kong on 13 February 2026. Under the sanctioned Scheme of Transfer, MyPace Life has assumed insurance liabilities and policy obligations previously held by CLA and CLL in respect of the transferred Hong Kong long-term insurance policies.

Policyholder Protection and Continuity

All policyholders can be assured that:

• No action is required – The transfer has been completed automatically
• All coverage remains unchanged – Policy terms, benefits, and coverage continue exactly as before
• Full regulatory protection continues – Policies remain governed by Hong Kong’s insurance regulatory framework and supervised by the Hong Kong Insurance Authority
• All policyholder rights are preserved – Every entitlement under your policy remains in full effect

MyPace Life is now responsible for all policy administration, customer service, claims processing, and meeting all contractual obligations to policyholders. The Company operates as a fully authorized Hong Kong insurer under the complete supervision of the Hong Kong Insurance Authority.

Customer Portal Coming Soon

We are in the process of rolling out a dedicated online portal where you’ll be able to view your policy details 24/7; please stay tuned for updates!

In the meantime, our team is ready to assist all policyholders, so please do not hesitate to contact us directly.

Last Updated: 01/03/2026

01/01/2026 | 1 minute read

MyPace Life Commences Third-Party Administration Services for Desjardins Financial Security Life Assurance Company’s Hong Kong Policies

Important Notice: Hong Kong Third-Party Administration

MyPace Life Limited (“MyPace Life” or “the Company”) has commenced its role as Third-Party Administrator (“TPA”) for Hong Kong long-term insurance policies of Desjardins Financial Security Life Assurance Company (“DFS”), with effect from 1 January 2026.

Under the administration agreement, MyPace Life handles policy servicing, customer inquiries, transaction processing, claims support, and day-to-day operational matters for Desjardins’ Hong Kong policies, while Desjardins remains the insurer responsible for all insurance obligations.

What Policyholders need to know

The arrangement operates under Hong Kong’s regulatory requirements, with services provided in accordance with applicable insurance regulations and supervisory standards. Policyholders can be assured that:

• No action is required – The service transition has occurred automatically
• Your insurer remains Desjardins – Desjardins continues to hold all insurance liabilities and obligations under your policy
• No changes to your coverage – All policy terms, benefits, and coverage remain exactly the same
• New service contact – For policy inquiries and transactions, policyholders should now contact MyPace Life

For enquiries relating to policy services, policyholders may contact MyPace Life using the contact details provided on this website.

Last Updated: 24/02/2026