01 March 2026 | 1 minute read
24 February 2026 | 1 minute read
01 January 2026 | 1 minute read
01 March 2026 | 1 minute read
MyPace Life Limited Completes Section 24 Portfolio Transfer from The Canada Life Assurance Company and Canada Life Limited
…
Important Notice: Hong Kong Portfolio Transfer
MyPace Life Limited (“MyPace Life” or “the Company”) has successfully completed the transfer of the Hong Kong long-term insurance businesses of The Canada Life Assurance Company (“CLA”) and Canada Life Limited (“CLL”), with effect from 1 March 2026.
The portfolio transfer was conducted pursuant to Section 24 of the Insurance Ordinance (Cap. 41) and was sanctioned by the Court of First Instance of the High Court of Hong Kong on 13 February 2026. Under the sanctioned Scheme of Transfer, MyPace Life has assumed all insurance liabilities and policy obligations previously held by CLA and CLL in respect of the transferred Hong Kong long-term insurance policies.
Policyholder Protection and Continuity
All policyholders can be assured that:
- No action is required – The transfer has been completed automatically
- All coverage remains unchanged – Policy terms, benefits, and coverage continue exactly as before
- Full regulatory protection continues – Policies remain governed by Hong Kong’s insurance regulatory framework and supervised by the Hong Kong Insurance Authority
- All policyholder rights are preserved – Every entitlement under your policy remains in full effect
MyPace Life is now responsible for all policy administration, customer service, claims processing, and meeting all contractual obligations to policyholders. The Company operates as a fully authorized Hong Kong insurer under the complete supervision of the Hong Kong Insurance Authority.
Customer Portal Coming Soon
We are in the process of rolling out a dedicated online portal where you’ll be able to view your policy details 24/7; please stay tuned for updates!
In the meantime, our team is ready to assist all policyholders, so please do not hesitate to contact us directly.
Last Updated: 01 March 2026
…
24 February 2026 | 1 minute read
MyPace Life Limited Receives Full Authorization from Hong Kong Insurance Authority
…
Important Notice: Hong Kong Authorization
MyPace Life Limited (“MyPace Life” or “the Company”) has received full authorization from the Hong Kong Insurance Authority (“HKIA”) to carry on long-term insurance business in Hong Kong.
The Company received its Certificate of Authorization from the HKIA on 24 February 2026, following approval-in-principle granted also by the HKIA on 25 August 2025. MyPace Life is authorized under Section 8 of the Insurance Ordinance (Cap. 41) to carry on the following classes of long-term insurance business:
- Class A: Life and annuity
- Class C: Linked long term
- Class D: Permanent health
- Class G: Retirement scheme management category I
- Class H: Retirement scheme management category II
- Class I: Retirement scheme management category III
What this means for Policyholders
As a fully authorized insurer, MyPace Life operates under the complete supervision and regulatory oversight of the Hong Kong Insurance Authority. All policies under our management are protected by Hong Kong’s insurance regulatory framework, which includes:
- Strict capital adequacy requirements
- Regular financial and operational supervision by the HKIA
- Compliance with all Hong Kong insurance laws and regulations
MyPace Life is committed to providing a better experience for policyholders via integrating technology into policyholders services.
About MyPace Life Limited
MyPace Life Limited is a life insurance company authorized by the Hong Kong Insurance Authority to conduct portfolio transfers pursuant to Section 24 of the Insurance Ordinance (Cap. 41). MyPace Life Limited is specialized in receiving portfolio transfers from other Hong Kong based life insurers, providing tailored administrative solutions for in-force policyholders and customers.
In addition, selected Hong Kong insurers outsource certain policy services to MyPace Life Limited pursuant to the Hong Kong Insurance Authority’s Guideline on Outsourcing (GL14). This allows MyPace Life Limited to provide policy administration and customer service support, including customer enquiry handling, transaction processing, claims handling, and ongoing operational support.
Learn more about us at mypace.life and about our shareholders at asiainsurance.hk and pace.li. Alternatively, contact us directly using the details provided on this website.
Last Updated: 24 February 2026
…
01 January 2026 | 1 minute read
MyPace Life Commences Third-Party Administration Services in Hong Kong for Desjardins Financial Security Life Assurance Company
…
Important Notice: Hong Kong Third-Party Administration
MyPace Life Limited (“MyPace Life” or “the Company”) has commenced its role as Third-Party Administrator (“TPA”) for Hong Kong long-term insurance policies of Desjardins Financial Security Life Assurance Company (“DFS”), with effect from 1 January 2026.
Under the administration agreement, MyPace Life handles policy servicing, customer inquiries, transaction processing, claims support, and day-to-day operational matters for Desjardins’ Hong Kong policies, while Desjardins remains the insurer responsible for all insurance obligations.
What Policyholders need to know
The arrangement operates under Hong Kong’s regulatory requirements, with services provided in accordance with applicable insurance regulations and supervisory standards. All policyholders can be assured that:
- No action is required – The service transition has occurred automatically
- Your insurer remains Desjardins – Desjardins continues to hold all insurance liabilities and obligations under your policy
- No changes to your coverage – All policy terms, benefits, and coverage remain exactly the same
- New service contact – For policy inquiries and transactions, policyholders should now contact MyPace Life
For enquiries relating to policy services, policyholders may contact MyPace Life using the contact details provided on this website.
Last Updated: 24 February 2026
…
17 October 2025 | 1 minute read
Proposed Transfer of the Hong Kong Long-Term Insurance Businesses of The Canada Life Assurance Company (“CLA”) and Canada Life Limited (“CLL”) to MyPace Life Limited (“MPL”)
…
Important Update: 01 March 2026
The proposed transfer of the Hong Kong long-term insurance businesses of The Canada Life Assurance Company (“CLA”) and Canada Life Limited (“CLL”) to MyPace Life Limited (“MPL”) has happened on 1 March 2026.
The Scheme was considered and sanctioned in the substantive hearing of the Petition in the Hong Kong Court on 13 February 2026. The transfer contemplated under the Scheme has proceeded in accordance with the court order.
…
Important Notice: Hong Kong Portfolio Transfer
- Statutory Statement to the CLA Policyholders dated 17 October 2025 (ENG) (中文)
- Statutory Statement to the CLL Policyholders dated 17 October 2025 (ENG) (中文)
- Statutory Statement to the CLL UK Policyholders dated 17 October 2025 (ENG) (中文)
- Statutory Statement to the CLL EX UK Policyholders dated 17 October 2025 (ENG) (中文)
- Statutory Statement to the Shareholders of CLA dated 17 October 2025 (ENG) (中文)
- Statutory Statement to the Shareholders of CLL dated 17 October 2025 (ENG) (中文)
- Statutory Statement to the Shareholders of MPL dated 17 October 2025 (ENG) (中文)
- Frequently Asked Questions dated 17 October 2025 (ENG) (中文)
- Petition dated 27 August 2025 (ENG Only)
- Scheme of Transfer dated 27 August 2025 (ENG) (中文)
- The Independent Actuary’s Report dated 2 September 2025 (ENG) (中文)
- First Court Order dated 18 September 2025 (ENG Only)
- The Independent Actuary’s Supplementary Report dated 17 November 2025 (ENG) (中文)
- First Affirmation of the Independent Actuary (ENG Only)
- Second Affirmation of the Independent Actuary (ENG Only)
- Sealed Court Order sanctioning the Scheme (ENG Only)
Learn more about us at mypace.life and about our shareholders at asiainsurance.hk and pace.li. For more information on the portfolio transfer, contact us at (852) 3153 2965 or at info@mypace.life. Charges may apply.
Last Updated: 16/02/2026
…
17/10/2025 | 1 minute read
Proposed transfer of the Hong Kong long term insurance businesses of The Canada Life Assurance Company (“CLA”) and Canada Life Limited (“CLL”) to MyPace Life Limited (“MPL”)
…
Important Notice: Hong Kong Portfolio Transfer
Statutory Statement to the CLA Policyholders 10/17/2025 (ENG)
Statutory Statement to the CLL Policyholders 10/17/2025 (ENG)
Statutory Statement to the CLL UK Policyholders 10/17/2025 (ENG)
Statutory Statement to the CLL EX UK Policyholders 10/17/2025 (ENG)
Statutory Statement to the Shareholders of CLA 10/17/2025 (ENG)
Statutory Statement to the Shareholders of CLL 10/17/2025 (ENG)
Statutory Statement to the Shareholders of MPL 10/17/2025 (ENG)
For more information, contact us at +852 3153 2965 or at info@mypace.life. Standard charges may apply.
Last Updated: 10/17/2025
Statutory Statement to the CLA Policyholders 10/17/2025 (中文)
Statutory Statement to the CLL Policyholders 10/17/2025 (中文)
Statutory Statement to the CLL UK Policyholders 10/17/2025 (中文)
Statutory Statement to the CLL EX UK Policyholders 10/17/2025 (中文)
Statutory Statement to the Shareholders of CLA 10/17/2025 (中文)
Statutory Statement to the Shareholders of CLL 10/17/2025 (中文)
Statutory Statement to the Shareholders of MPL 10/17/2025 (中文)
For more information, contact us at +852 3153 2965 or at info@mypace.life. Standard charges may apply.
Last Updated: 10/17/2025
…
MyPace Life Limited
Unit 9B, West Gate Tower, 7 Wing Hong Street, Cheung Sha Wan, Kowloon, Hong Kong
- Email: dfs@mypace.life
- Hotline: (852) 3571 9849
- Email: help@mypace.life
- Hotline: (852) 3571 9805
